01
Switch it on in Shopify
Turn on the app embed in your theme. The catalogue syncs by itself.
Commerce
Shopmgr
Store chat that answers from your catalogue and policies — and escalates when it should.
The problem
Storefront chat handles the easy questions and stalls on the ones that decide a sale: stock, variants, delivery, returns. Shoppers leave; staff never see the thread.
Our solution
The assistant answers shoppers from your real catalogue and policies, and raises a ticket when it can’t. Your staff handle the tickets and fill the gaps.
How it works
5 steps, start to finish.
02
It answers from your catalogue
Each reply comes from your products and policies, found by meaning, not keywords.
Shopmgr — Store ALive
03
It raises a ticket instead of guessing
A refund, return or cancellation, or anything it can’t answer, becomes a ticket.
Shopmgr — Store ALive
04
Human in the loop
Staff pick up the ticket in the portal, add a remark and close it.
05
Close the gap
Add the missing guide or policy, and the assistant uses it once indexed.
Other products
Next step
Want to see Shopmgr against your own setup?
Email a short note on how you work today. We will show the parts that matter.